Adobe will pay $75 million to settle US cancellation fee lawsuit
Adobe says it will pay $75 million to resolve a lawsuit filed by the US government alleging that the creative software giant harmed consumers by making its subscriptions intentionally hard to cancel and concealing termination fees. The payment aims to resolve the complaint raised in June 2024, in wh...
Adobe says it will pay $75 million to resolve a lawsuit filed by the US government alleging that the creative software giant harmed consumers by making its subscriptions intentionally hard to cancel and concealing termination fees.
The payment aims to resolve the complaint raised in June 2024, in which the US Justice Department accused Adobe of breaking federal consumer protection laws by failing to properly disclose important terms for its "annual paid monthly" plans, and forcing Creative Cloud subscribers through an "onerous and complicated" cancellation process. The lawsuit said that customers would then be "ambushed" with early terminat …