Uber lays off 10 percent of its customer service team in favor of using AI Jillian Robel Technology 23 Jul, 2026 Americas Uber's global customer service network has been hit by layoffs in favor of AI. Uber's global customer service network has been hit by layoffs in favor of AI. #Technology #Americas Jillian Robel Source: Engadget Related Posts 1. Anthropic's top economist says AI won't replace workers yet.... 2. Former intel community chief James Woolsey dies at 84 3. The 4 qualities that make the Moonshot AI founder so excepti... 4. Trump launches Gold Eagle to hunt cyber flaws with AI