Instacart calls it quits on technology it hailed as 'the future of grocery shopping'
Instacart to discontinue Caper smart carts by 2027, investing in growth initiatives after board's costly approval of this strategic shift.
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- Instacart is shuttering its team focused on smart shopping carts.
- The company will wind down its Caper cart division by the second quarter of 2027, it said Monday.
- The smart shopping carts were "the future of grocery shopping," Instacart's former CEO said in 2024.
Instacart is carting away a technology it once said would play a key role in shopping.
The grocery delivery company will wind down the team that develops its Caper smart shopping carts, it said on Monday. The move, approved by Instacart's board of directors, will be completed by the second quarter of 2027.
A wind-down will cost the company between $55 million and $80 million, including the costs of terminating some employees and contracts, it said in a filing with the SEC. Instacart will reinvest savings from the decision into "strategic growth initiatives."
Caper carts were one of the most visible of Instacart's retail technology efforts. The company began as a delivery-focused startup in 2012, but diversified into selling technology to retailers over the last several years.
Equipped with cameras and sensors, Caper carts could weigh fruit, track what customers placed inside or removed from them, apply coupons, and accept payments when customers were done shopping. Instacart also saw an opportunity to serve users tailored ads on the carts' screens.
In early 2024, Instacart said it planned to roll out "thousands" of the Caper carts to stores. Then-CEO Fidji Simo said: "We really believe that it's going to be the future of grocery shopping."
Amazon, which makes a similar smart shopping cart, said at the start of 2026 that it planned to start using a new version at Whole Foods Market stores.
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